TERMS AND CONDITIONS

Welcome to the Pludora INC website. By accessing, browsing, or using this website, or by purchasing products through it, you agree to be bound by these Terms and Conditions (hereinafter referred to as “these Terms”). If you do not agree to these Terms, please discontinue use of this website.

1. Company Information

This website is operated by Pludora INC.

Company Address:
301 JUNIPERO SERRA BLVD STE 220
SAN FRANCISCO, CA 94127

Customer Service Email:
sabrina@pludora.shop
support@pludora.shop

Contact Number:
(341) 667-2811

2. Product Sales

We offer products to consumers through this website.

Unless a product has manufacturing defects, quality issues, or applicable law dictates otherwise, all sales are final. Once a purchase is completed, returns or exchanges based on personal preference, change of mind, incorrect size selection, or reasons other than product defects are not accepted.

Specific procedures regarding returns, refunds, and the handling of defective products are governed by our published Return & Refund Policy.

If you receive a product with obvious defects, please contact us promptly and provide your order details along with relevant photos or other reasonable proof so that we may verify and address the issue.

3. Orders and Payment

By submitting an order, you confirm that the order details, contact information, and shipping information provided are accurate and correct.

We accept the payment methods displayed on the website’s checkout page.

All orders are processed only after order confirmation and successful payment. We reserve the right to cancel or refuse orders in the following circumstances:

Insufficient product inventory;
Obvious errors in product information or pricing;
Unsuccessful payment or inability to verify payment information;
Suspected fraud, unauthorized activity, or abnormal transactions;
Violation of these Terms or applicable laws.

If we cancel an order for which payment has already been made, we will refund the corresponding amount in accordance with applicable payment and refund procedures.

4. Pricing and Product Information

We make reasonable efforts to ensure the accuracy of product descriptions, images, prices, and other information on the website.

However, due to screen displays, photography conditions, inventory changes, or other technical reasons, the actual product may differ slightly from the images shown on the website. We reserve the right to correct errors, update product information, and adjust prices to the extent permitted by law.

5. Intellectual Property

This website and its content—including but not limited to text, images, product descriptions, graphics, logos, page designs, trademarks, website structure, and related software—are protected by applicable intellectual property laws.

Unless you have obtained prior written permission from Pludora INC or the relevant rights holder, you may not copy, modify, distribute, sell, publish, reuse, or otherwise commercially exploit any protected content on this website.

These terms do not grant you any ownership or licensing rights regarding the intellectual property of Pludora INC or any third party.

6. User Conduct

You agree to use this website in a lawful manner and shall not:

engage in any activity that violates applicable laws or regulations;
attempt unauthorized access to the website, servers, or related systems;
interfere with the normal operation of the website;
submit false, misleading, or fraudulent information;
use the website to engage in fraud, misappropriation, or other illegal activities;
copy or use website content without authorization.

If we reasonably believe that an activity may violate these terms or harm the interests of the website, customers, or third parties, we may restrict or terminate access to the extent permitted by law.

7. Privacy

Personal information submitted through this website will be handled in accordance with our Privacy Policy.

Please read our Privacy Policy carefully before submitting personal information or placing an order.

8. Governing Law

These terms and the relationship between you and Pludora INC arising from the use of this website or the purchase of products shall be governed by the laws of the State of California, USA, excluding conflict of law principles that would result in the application of the laws of another jurisdiction.

To the extent permitted by applicable law, these terms shall be interpreted and enforced in accordance with relevant laws.

9. Dispute Resolution

In the event of a dispute between you and Pludora INC regarding this website, orders, or products, both parties shall first attempt to resolve the matter through good-faith negotiation.

If the dispute cannot be resolved through negotiation, the parties may choose to resolve it through litigation in a court of competent jurisdiction or other legally available dispute resolution methods, in accordance with applicable law.

Any dispute resolution proceedings shall be subject to applicable laws and relevant procedural rules.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Pludora INC shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

temporary unavailability of the website;
network or technical failures;
delays caused by third-party logistics or service providers;
events beyond reasonable control;
improper use of products or the website by the user;
provision of incorrect or incomplete information by the user.

To the extent permitted by applicable law, Pludora INC’s total liability arising from a specific order or product shall not exceed the amount you actually paid for the product(s) in the relevant order.

Nothing in these terms is intended to exclude or limit liability that cannot be excluded or limited under applicable law, including non-waivable rights enjoyed by consumers under the law.

11. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control.

Such events may include natural disasters, extreme weather, fire, war, public health emergencies, government actions, transportation disruptions, network failures, or other events that are not reasonably foreseeable or controllable.

12. Modification of Terms

We may update these terms in response to business changes, changes in laws and regulations, or adjustments to website services.

The updated version will be posted on this page, and the “Last Updated Date” will be revised.

Your continued use of the website or purchase of products following the update constitutes your acceptance of the updated terms, except where separate consent is required by law.

13. Severability

If any provision of these terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the extent necessary or deemed unenforceable, while the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These terms, together with the Privacy Policy, Shipping Information, Return & Refund Policy, and other applicable policies published on the website, constitute the entire agreement between you and Pludora INC regarding the use of the website and the purchase of products.

15. Contact Us

If you have any questions regarding these terms or your order, please contact us.